HLC Hotels

Hotel Night Auditor / Historic Inns of Savannah

Location

HLC Hotels

Type

Full Time

Responsive recruiter
Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Benefits
  • Healthcare 
  • 401k matching
  • Paid Time Off
  • Paid Vacation Days
  • Paid Training
  • $400 Onboarding Bonus (paid after 90 days)
  • Review and raise at the end of your first 90 days of employment.
  • Complete our in-house training between 30-90 days of employment and receive an additional $0.50 raise.
  • Optional benefits including dental, vision, disability, and life insurance.
Job Summary
As a Night Auditor with Historic Inns of Savannah, you will be responsible for processing daily room postings and audit in-house accounts, check-ins and check-outs, booking reservations over the phone, and responding to inquiries regarding local sites, restaurants, and shopping.
 
What will you do on a regular day?
  • Welcome guests courteously and enthusiastically.
  • Post daily room charges, to include valet and restaurant charges, and audit in-house accounts.
  • Facilitate guest arrival and departure experience.
  • Answer questions about room and hotel information, in addition to local shopping, dining, entertainment, and travel directions for guests.
  • Run daily reports, reviewing to see what needs to be communicated with coworkers and management.
  • Complete cashier and closing reports, counting the bank at the end of each shift securely.
  • Book direct phone reservations, accurately communicating hotel rates and information, and using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Provide individual recommendations and help with reservations and itinerary planning.
HLC Hotels is headquartered in Savannah, Georgia.  Locally owned and operated, this management company currently runs six historic Savannah hotels, including The Marshall House, The Kehoe House, East Bay Inn, Olde Harbour Inn, The Eliza Thompson House, and The Gastonian. Collectively, the hotels are marketed as Historic Inns of Savannah.  In business for almost 50 years, HLC employs more than 130 people with a corporate office located inside The Kehoe House on Columbia Square.

What do we stand for?
At HLC Hotels, we believe our greatest asset, and the source of our success, is our team.  Our core principles and values guide our high-level decisions and our day-to-day operations.  Our vision is for our six Savannah properties to provide an exceptional experience for our guests; and to be a workplace that provides a sense of dignity, pride, and satisfaction for our employees.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 
 
This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You may also be required to lift or move up to 50 pounds occasionally. You must be able to stand and walk for an entire shift and perform repetitive motions. 
 
This job is open to applicants who do not have a high school diploma/GED and is a good fit for someone just entering the workforce or returning to the workforce with limited experience. You need basic English communication skills, both written and verbal. 
 
Compensation: $15.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.hlchotels.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.